Nov 12, 2019

Impact Manager

  • City Year
  • Denver, CO, USA
Full-time Community Engagement and Outreach Data Evaluation and Analysis Product and Program Management Education

Job Description

The Impact Manager is responsible for driving the successful implementation of the WSWC service model by building and cultivating strong school partnerships and developing a team of committed, idealistic leaders and school practitioners. The Impact Manager plays a crucial role in leading a team of ACMs through a ten-month long journey of learning, reflection, and service in schools that builds student capacity and academic skills as well as the ACMs’ civic capacity and civic identity.


Service Delivery and Impact: Oversee the execution of City Year’s Whole School Whole Child, based in holistic youth development best practices.

  • Oversee the implementation of site program delivery components. This will include the design and creation of academic and behavioral intervention structures in and out of the classroom in partnership with school administration.
  • Understand and use student data, data from teacher and AmeriCorps Member surveys, school and district level data, and classroom observations to impact achievement trends and identify opportunities to continually improve interventions, whole school and class service, and AmeriCorps Member performance.
  • Create clear, realistic, and measurable objectives which align with City Year Denver program expectations and goals.
  • Capture best practices and share with the larger City Year community of practitioners

AmeriCorps Member Leadership Development: Guide AmeriCorps Members to meet their service performance requirement and leadership development potential.

  • Ensure AmeriCorps Members are committed to student success and equipped to meet City Year standards as practitioners in the schools
  • Inspire the team to embrace a culture of empowerment aligned to with the mission and vision of City Year leadership tools, team building exercises, rituals, and best practices
  • Use Performance Management tools to set performance expectations, identify strengths and development opportunities, and partner with each AmeriCorps Member on a development plan to maximize leadership potential
  • Help AmeriCorps Members develop civic identity by providing leadership and program experiences that align with the mission and vision of City Year
  • Support the management of AmeriCorps Member Human Resources to meet graduation and post-graduation expectations
  • Effectively translate information and messages from various stakeholders (the school, City Year, the Community) to AmeriCorps Members so they understand and are empowered but not overloaded
  • Design and oversee after-school program that includes daily homework help and engaging clubs

Service Partner Management: Build and cultivate relationships with key stakeholders to enhance service performance

  • Build a strong partnership with school officials including principals and other key decision makers by demonstrating an understanding of the school’s priorities and working collaboratively to craft and implement solutions that leverage AmeriCorps Member talent and align with goals, expectations and intended outcomes of City Year.
  • Maintain a strong presence in school and continually cultivate key relationships
  • Use student data strategically to gain support for initiatives or interventions
  • Coach AmeriCorps Members on developing productive partnerships with teachers and other student support staff
  • Help cultivate local school and strategic community relationships to enhance service performance
  • Access and leverage community resources in support of the program
  • Conduct regular check-ins with school officials including principals, instructional leaders, and teachers

Basic Qualifications

  • Bachelor’s degree or equivalent experience
  • Experience coaching young people and working with diverse populations
  • Previous experience building successful partnerships to achieve mutually beneficial outcomes
  • Previous experience working in teams or leading teams to achieve common goals
  • Previous experience working in a school setting strongly preferred
  • Previous management experience preferred
  • Strong written and oral communication skills; demonstrated active listening skills
  • Strong problem solving, time and project management skills; ability to prioritize projects and tasks, assess and deploy resources
  • Strong data analysis skills
  • Strong understanding of best instructional practices
  • Spanish speaking preferred

Compensation and Benefits

Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.

City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Apply Now