Nov 19, 2019

Individual Giving Director

  • City Year
  • Boston, MA, USA
Full-time Business Development Community Engagement and Outreach Data Evaluation and Analysis Development and Fundraising

Job Description

City Year Boston is seeking an Individual Giving Director who will lead efforts to secure financial support from individuals and families in the Boston area as well as manage the Individual Giving team. The Individual Giving Director partners with Site Leadership and the Development team to identify, cultivate, solicit and steward individual donors and family foundations. The Individual Giving Director will focus on building the overall individual donor base to raise increased resources, and ultimately, serve more students in Boston. This position reports to the Managing Director of Resource Development & Marketing and manages two Individual Giving Managers. The Individual Giving Director will work collaboratively with the Major Gifts Officer, Executive Director and the Development & Communications team to raise the profile of City Year Boston and our individual giving programs and work seamlessly with the Major Gifts Officer to cultivate, solicit and steward a robust pipeline of Red Jacket Society prospects.


Donor Acquisition Strategy: Create and implement a strategic plan for identifying and cultivating new individual donors, with a goal of securing $8M in total individual/family foundation support at scale. Take lead on soliciting leadership gifts and multi-year investments and collaborate with corporate team to leverage individual support from corporate partners.

Donor Recognition and Ongoing Engagement: Ensure proper and timely recognition of donors and ongoing stewardship. With support of Development Operations team, maintain accurate records and donor information in database.

Events:  Lead the individual giving team to leverage City Year Boston events to increase individual giving, such as the specialty breakfasts, gala fundraiser, service days, and school visits.  Oversee the Gala Committee to maximize attendance and revenue of CYB’s annual gala.

Senior Staff and Volunteer Partnership:  Staff lead for Seven Generations Board to engage volunteers in raising visibility and resources for CYB.  Leverage the Executive Director, other senior City Year staff locally and nationally, and the City Year Boston Board and Development Committee to deepen and solidify individual donor relationships.

Community Representation:  Represent City Year at corporate and community functions to establish and deepen potential and current donor relationships.

Additional Individual Donor Activities:  Manage and support Individual Giving Managers to execute fundraising events and manage portfolios; lead the Annual Fund/Appeal and implement other new and innovative strategies to raise more revenue.

Donor Management/Revenue Generation:

  • Work closely with the Development team and Site Board to build a prospect portfolio and ensure the flow of prospects into the giving pipeline, from identification through stewardship.
  • Collaborate with Major Gifts Officer on strategies to identify, cultivate, and solicit leadership-level support and multi-year commitments from new donors.
  • Support the efforts of volunteer committees to identify and solicit prospects, with a specific focus on the annual dinner and specialty market events.
  • Engage 3-5 donors per week, on average, through emails, calls and visits at their homes, offices, and events in the Boston area.
  • Document and maintain clear and timely records and call reports to track contacts, donor giving, notes, and assist in the maintenance of an accurate database. 

Management of the Individual Giving Team

  • Manage and coach a team of high-functioning development professional in support of annual private revenue goal.
  • Manage, retain, and as necessary, hire additional development professionals within the Individual Giving team.
  • Collaborate with the Major Gifts Officer and the Managing Director of Resource Development & Marketing to create strategies to identify and secure new individual supporters, fully leverage existing relationships, and increase multi-year commitments.
  • Support all Individual Giving efforts, including major gifts, annual giving, events, campaigns, young professional Seven Generations Board, and alumni and parent giving. 

Program & Volunteer Management

  • Work with the Development staff and volunteers to develop, execute and evaluate strategies to engage individual donors through outreach, education, invitations to special events, and personal contacts.
  • Lead the development team to leverage existing and future City Year events, such as the annual dinner, specialty-market events, and other select gatherings, to raise awareness and to secure financial resources for our work.
  • Collaborate with the Communications & Marketing Director and Development Operations Director to create and implement donor communications and acknowledgements related to cultivation and stewardship of donors and prospects.
  • Recommend new engagement opportunities and implement best practices for future activities and strategies.

Organizational Initiatives & Site Support

  • Work closely with fellow Development team members to understand priorities and business goals, and develop strategies to meet the organization’s needs.
  • Serve as a powerful City Year Boston representative at local events and community functions.
  • Serve as a member of the DevComm Leadership Team providing strategic insight into site priorities
  • Partner with City Year Boston’s departments and staff to ensure that site-wide goals are met, including, but not limited to, the AmeriCorps member applicant interview process, stakeholder engagement, event and service day participation, and cross-departmental committees.
  • Attend overnight conferences and training activities throughout the year.

Basic Qualifications

In order to succeed in this role, an applicant must have the following competencies:

  • Communication: clearly articulates information and ideas orally and in writing; inspires diverse audiences through compelling, tailored messaging; communicates with confidence and credibility; listens carefully and is responsive to feedback
  • Executes to Results:  accomplishes tasks on time with high quality; accepts accountability and takes initiative; designs and plans to work to achieve desired results; prioritizes work and multitasks effectively; delegates responsibilities and holds others accountable
  • Problem Solving and Decision Making: applies knowledge, experience, creativity, and critical thinking in solving challenges; looks beyond the obvious for answers; uses sound judgment to make well-informed, ethical decisions
  • Relationship Development:  uses interpersonal interactions to achieve mutually beneficial outcomes and advance City Year’s mission; demonstrates cultural/diversity competence; builds trust in critical partner relationships, both internal and external to City Year; demonstrates personal presence and confidence when working with partners
  • Team Collaboration & Leadership:  values individual perspectives and encourages sharing of information and ideas; provides inspirational leadership that mobilizes diverse groups towards achieving goals; builds systems and structures to facilitate collaboration across the organization
  • Resource Catalyst:  generates commitments of time, resources, and advocacy from a broad range of City Year stakeholders; leverages personal networks on behalf of City Year

Additional Qualifications

  • Minimum of five years individual fundraising experience with proven track record of securing gifts of $10K+
  • Strong knowledge of all aspects of fundraising, particularly individual giving, and a proven ability to deliver strong, measurable results and meet fundraising goals
  • Proven ability to lead and motivate a diverse team of staff and volunteers to meet fundraising goals
  • Exceptional oral and written communication skills with an ability to engage and inspire a wide range of audiences
  • Willingness to occasionally work irregular hours, such as early mornings, evenings and weekends
  • Ability to adapt and excel in diverse, high energy, entrepreneurial, and rapidly-changing environment
  • Passion for education and youth development
  • Attitude essentials: growth mindset, passion for City Year’s mission, detail-oriented, committed to teamwork, grit and resilience
  • AmeriCorps/City Year alumni who meet the minimum direct fundraising experience are encouraged to apply

To Apply

Qualified applicants should apply and submit a resume with cover letter and any salary requirements (written in the cover letter).  Applications without each of these 3 items will not be considered.  No phone calls, please.

Compensation and Benefits

Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.

City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

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