Nov 26, 2019

IT Quality Assurance Analyst

  • National Heritage Academies
  • Grand Rapids, MI, USA
Full-time Technology

Job Description

Join National Heritage Academies (NHA) as a IT Quality Assurance Analyst. This position will report directly to the Quality Assurance Manager and will be responsible for the functional/regression testing design and execution. As a member of the Quality Assurance team you will be responsible for end to end testing for product releases.

About Us

NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA.

In this role you will work out of our corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our 400 brilliant team members are brag-worthy. With a diverse group of departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. The Service Center is a place of bright colors, smiling faces, and opportunity. We like to gather for events such as the fall crocktoberfest cook-off, the sparkling holiday party full of fun and unexplainable excitement, and our annual 5K Service Center fun run.

Your Role

  • Analyze and dissect system requirements and technical specifications to create and execute test cases for application modules
  • Working closely with business analysts to develop test specifications and build test cases to rigorously test product functionality and investigate all potential product test failures
  • Bug fix verification and validation
  • Implement efficient and effective test plans for new systems, problems and/or enhancements
  • Ability to write test cases and execute testing in a web environment
  • Plan, document, evaluate and track testing results to ensure system applications are free from defects
  • Test new applications, with or without the use of formal test cases/scripts
  • Assist the development team in debugging and replicating issues
  • Assist various project leads with ad-hoc business analysis tasks
  • Test Internet and client-server applications against specifications and documentation
  • Actively participate in walk-through, inspection, review and user group meetings for quality assurance
  • Participate in production implementation verification and being accountable for validating system quality
  • Gain and maintain familiarity with all operating environments
  • Develops automated testing systems using commercial tools, scripts and data set
  • Participate in all aspects of testing, including functional, regression, load and system testing
  • Performs black box testing as required


  • Strong analytical and problem-solving skills
  • Strong verbal and written communication skills
  • Bachelor's degree in Computer Science, Engineering or equivalent experience
  • Knowledge with SQL
  • Ability to work independently on all QA activities in a software release
  • Background in reviewing business and functional requirements in order to produce comprehensive test cases
  • Automated and performance testing experience
  • Experience with designing and developing test cases based upon system specifications documentation
  • QA testing on web-based applications
  • Proven track record of successful management of resources and timelines
  • Team player and can work with minimal supervision

To learn more about our core values, please click here.

National Heritage Academies is an equal opportunity employer.

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