Dec 06, 2019

HotChalk - Senior Director of Strategic Partnerships, NYU Teacher Residency

  • RCG Talent Solutions
  • New York, NY, USA
Full-time Business Development Community Engagement and Outreach Human Resources Other Education

Job Description

Position Summary:

NYU’s Teacher Residency was created in 2016 by the faculty in NYU Steinhardt’s Department of Teaching & Learning. We currently partner with school districts and charter organizations in NY, CA, FL, and CT to prepare the next generation of teachers for our partnering communities through a one year teacher residency. Participants spend a year learning to teach embedded in a school while earning a Master of Arts in Teaching degree taught by Steinhardt faculty. Coursework is delivered online and aspiring teachers are supported through intensive coaching and mentoring by NYU Steinhardt faculty and experienced teachers in our partnering school communities. The goal of NYU’s Teacher Residency is to ensure graduates are ready to be effective teachers from Day one in the classroom.

As the Senior Director of Strategic Partnerships you will lead a small and growing team responsible for driving the growth strategy for NYU’s Teacher Residency (NYU TR).  The ideal candidate has knowledge of human capital needs in school districts or charter organizations, has experience building and leading effective teams, believes in the value of partnerships between higher education and school communities, and has experience working to support schools to find and prepare great teachers. This is a full time position that requires travel and reports to the Vice President, University Partnership. This individual will lead and support setting the culture in a newly created team to identify prospective district/charter partners, assess fit, and onboard partners into NYU TR’s partner network. Strong analytical thinking, use of data to manage toward outcomes, relationship management, an entrepreneurial spirit, and commitment to creating equitable K - 12 schools is required to find success in this role.  Experience working across education organizations to affect change, and/or conducting business development activities is preferred.

About HotChalk:

Partnering with universities, HotChalk provides turnkey solutions to put degree programs online — making learning possible for everyone, everywhere.

HotChalk works in partnership with NYU Steinhardt to offer two innovation models in the education sector: the NYU Teacher Residency which prepares teachers, and the EdD in Leadership & Innovation for leaders across multiple sectors.  HotChalk is responsible for establishing relationships with districts and charter partners, marketing, recruitment, enrollment services, online learning platforms and supports, student support services, and data analytics.  NYU Steinhardt holds all academic decisions including student admissions decisions, curriculum, faculty hiring, and collaborates closely on district and charter partnerships. Together, students in the Teacher Residency and EdD participate in unique programs that take the best from a worldclass A-1 research university and combines it with the flexibility and know-how of a nimble education technology company.


The Director of Strategic Partnerships will be successful in the first year if they reach these milestones:

  • At 3 months:
    • Alongside the Vice President of University Partnerships, has set and internalized metrics for success for strategic partnership team to ensure 2021 and 2022 programs reach overall growth goals
    • Has developed relationships with NYU Steinhardt faculty and built rapport with a group of prospective partners who are considering the NYU TR
    • Is able to speak about the NYU TR authentically, with a particular ability to compel potential partners to consider the program’
    • Has assumed leadership of the strategic partnerships team including setting routines, identifying and tracking key metrics, and building a collaborative culture
  • At 6 months:
    • Has led the strategic partnerships team to secure district and charter partnerships resulting in new seats for the 2021 cohort (starting July 2021); has contributed to acquiring a share of those seats themselves
    • Has led the strategic partnerships team to build a pipeline and cultivation strategies that will lead to additional seats for 2021 and 2022 cohorts
    • Has built strong relationships with the HotChalk Salesforce team with a clear plan to integrate team metrics into Salesforce in service of developing capability to report on team performance
    • Has developed strategy for business development for the strategic partnerships team including an annual calendar, marketing assets, and strategic tactics necessary for success
  • At 12 months:
    • Has developed deep relationships with NYU faculty and administration
    • Has led the strategic partnerships team to build a pipeline large enough to ensure hitting growth targets for 2022 program
    • Can articulate a clear opinion of where the NYU Teacher Residency will grow over the next three years and how that growth will be achieved
    • Has a fully solidified perspective on the role of data in driving the success of the strategic partnerships team in their pursuit of acquiring and retaining charter and district partners
    • Has hired and onboarded two additional team members and has a vision for efficiently staffing the strategic partnerships team as the scale of the NYU TR grows

Essential Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Drive the regional strategy for growth for NYU TR program that ensures NYU TR meets 3 year growth targets
  • Research and identify prospective district and charter partners considering national and regional trends in teacher hiring, retention and preparation.
  • Understand the evolving landscape in national education trends, with a particular focus on recruitment, retention and  teacher preparation strategies

Team Leadership

  • Assume management of a growing strategic partnerships team with a focus on balancing standardized methods and unleashing their individual capacity to be entrepreneurial
  • Develop routines and structures to drive performance, build collaborative culture, and ensure that teammates are learning and growing in their roles
  • Fully own the relationship with the HotChalk Salesforce team to ensure that the strategic partnerships team is collecting, housing, and reporting on data in service of their work
  • Build strategies to ensure team success in key priorities (e.g. partner retention, top of funnel contact, ongoing cultivation strategies etc.)

Partner Outreach, Cultivation and Acquisition

  • Conduct outreach to school districts and charter networks to identify partners for the NYU TR.  Develop relationships with district and charter leadership
  • Develop systems and structures to manage partner communications and track the business development cycle
  • Develop and refine systems to assess partnership fit between NYU Steinhardt and prospective district and charter partners
  • Oversee processes to operationalize forming district/charter partner relationships
  • Manages the entire business development processes from outreach, cultivation, closing involved in full lifecycle partnership development

Onboarding & Maintaining Partnerships

  • Collaborate closely with HotChalk’s marketing team to develop and evolve the materials used to market district/charter partnerships with NYU’s  Teacher Residency 
  • Create processes to smoothly onboard district/charter partners alongside multiple HotChalk teams including: marketing, recruitment, enrollment, and operations
  • Establish relationships with key faculty in NYU Steinhardt’s Teacher Residency, including program leadership in NYC and site based staff working in NYU TR partner regions (NYC, Upstate NY, CA, FL and CT)
  • Work alongside the Department of Teaching & Learning faculty to get sign off and input on new school district and charter network partners
  • Work alongside the Department of Teaching & Learning faculty and staff to ensure that ongoing relationships are strong and the return on investment for district / charter partners is positive
  • Liaise with NYU Teaching & Learning team on data and metrics for success
  • Liaise with districts/charter partners and NYU faculty in the regions on how to leverage district levers to increase the teacher efficacy for their Residents
  • Liaise with NYU Teaching & Learning faculty and school leaders on the selection and onboarding for the first year of Teaching Mentors in new regions (Implementation readiness)

Minimum Qualifications:

  • Education and experience:
    • A Bachelor’s Degree Required
    • A higher degree in a relevant content (e.g. Master’s in Education, Master’s in Public Policy or Master’s in Public Administration, Master’s in Business Administration, etc.) is preferred
    • 8 years of work experience with increasing responsibility and team management required
    • Work including responsibilities relevant to external pipeline building and funnel management (e.g. recruitment, partnerships, sales, business development, etc.) is required; that this experience happened in an education organization is preferred
  • Skills and Mindsets:
    • Ability to set clear vision and expectations for a team, coach them to success, and retain high performing team members
    • Strong analytical thinking including the ability to identify, collect, and analyze qualitative and quantitative data
    • Ability to build deep, meaningful, and authentic relationships with diverse audiences including senior level leaders
    • Proficiency in managing multiple projects at once involving a range of internal and external stakeholders 
    • Ability to set vision for the use of data to drive to drive performance management for a team that is working within a sales funnel
    • The capacity to work independently and with an entrepreneurial spirit
    • Deep commitment to creating equitable PreK - 12 schools
    • Ability to manage competing demands and accept constructive feedback
    • Adaptability, flexibility, and comfortability in the face of ambiguity
    • Excellent writing and oral communication skills
    • Proficiency in Microsoft Office Suite and Google Suite

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are essential of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer Statement:

At HotChalk, we believe culture and thought diversity lead to better teams and stronger companies. We seek talented, qualified employees regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. HotChalk is proud to be an Equal Employment Opportunity Employer.

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