16 Other jobs

IXL Learning, a leading edtech company with software products used by 14 million students worldwide, is seeking an upbeat, customer-focused, and analytical individual to join our Teachers Pay Teachers customer experience team. At IXL, we are focused on providing the best customer service possible, ensuring our customers have success using our products. In this role, you will preserve and protect our marketplace and community through objective policy enforcement, thoughtful community support and education, and implementation of systems designed to swiftly and proactively address risks to our brand and community. You will use your communication skills to effectively explain solutions to our customers who are teachers, students, parents, school administrators, and tutors. You will also work closely with engineering and product design teams on continued initiatives to develop and improve IXL's products and services. This is a full-time position with a hybrid schedule in our New...

IXL Learning, a leading edtech company with products used by over 14 million students worldwide, is currently looking for a self-motivated Database Administrator to join our team. In this role, you'll be working with our Systems and Database team to improve our existing database infrastructure. You will join a team focused on our database's reliability and performance. The ideal candidate should love experimenting with new technologies, enjoy being part of a team, and be unintimidated by juggling multiple projects. This is a full-time position with a hybrid schedule in our Raleigh, NC office. #li-hybrid #LI-JR1 WHAT YOU'LL BE DOING Administration of PostgreSQL, MySQL and MongoDB databases throughout the development and production lifecycles Develop and maintain processes for optimizing database security and standards Manage backup, replication, and disaster recovery functions for the database environments Monitors performance issues on all production and non-production...

IXL Learning, a leading edtech company with products used by over 14 million students worldwide, is currently looking for a self-motivated MySQL and/or Postgres Database Administrator to join our team. In this role, you'll be working with our Systems and Database team to improve our existing database infrastructure. You will join a team focused on our database's reliability and performance. The ideal candidate should love experimenting with new technologies, enjoy being part of a team, and be unintimidated by juggling multiple projects. This is a full-time position with a hybrid schedule in our San Mateo, CA office. #li-hybrid #LI-JR1 WHAT YOU'LL BE DOING Administration of PostgreSQL, MySQL and MongoDB databases throughout the development and production lifecycles Develop and maintain processes for optimizing database security and standards Manage backup, replication, and disaster recovery functions for the database environments Monitors performance issues on all...

IXL Learning's Customer Services team is seeking an upbeat, customer-focused, and analytical individual to help support our Teachers Pay Teachers (TPT) and Wyzant marketplace customers. TPT is the world's largest catalog of educator-created content, and Wyzant is the nation's largest community of tutors, covering over 300 subjects. In this role, you will preserve and protect IXL Learning's TPT and Wyzant marketplaces and communities through objective policy enforcement, thoughtful community support and education, and implementation of systems designed to swiftly and proactively address risks to our users and community. You will use your communication skills to effectively explain solutions to our customers who are teachers, students, parents, school administrators, and tutors. You will also work closely with engineering and product design teams on continued initiatives to develop and improve IXL's products and services. This is a full-time position with a hybrid schedule in our...

IXL Learning, a leading edtech company with products used by 14 million students worldwide, is seeking an upbeat, customer-focused and analytical individual to join our Rosetta Stone Product Support Team. Rosetta Stone's consumer offerings help language learners worldwide build the fluency and confidence to succeed in their everyday lives. At IXL, we are focused on providing the best customer service possible, ensuring our customers have success using our software applications. In this role you will handle incoming technical support and product usage questions from customers, identifying product issues and relaying them to the development team. This is a full time position with a hybrid work schedule in our Raleigh, NC office. WHAT YOU'LL BE DOING Develop and maintain a high level of product expertise Analyze, diagnose and troubleshoot technical support requests from learners via phone, email and chat to ensure success with our products Provide timely resolution to...

IXL Learning, a leading edtech company with products used by 14 million students worldwide, is seeking an upbeat, customer-focused and analytical individual to join our Rosetta Stone Support Team, supporting our Education and Enterprise customers. Rosetta Stone's consumer offerings help language learners worldwide build the fluency and confidence to succeed in their everyday lives. At IXL, we are focused on providing the best customer service possible, ensuring our customers have success using our software applications. In this role you will handle incoming technical support and product usage questions from customers, identifying product issues and relaying them to the development team. This is a full time position with a hybrid schedule in our Raleigh, NC office. WHAT YOU'LL BE DOING Develop and maintain a high level of product expertise Analyze, diagnose and troubleshoot technical support requests from learners via phone, email and chat to ensure success with our...

IXL Learning, a leading edtech company with products used by over 14 million students worldwide, is seeking an up-and-coming IT professional to join our team. As a Desktop Support Specialist, you will join a team focused on making the lives of our coworkers easier by providing them with the technology they need to do their jobs. You'll troubleshoot workstations and laptops, be an integral part of the onboarding process, and assist in managing the technology infrastructure for the company. You should love experimenting with new technologies, enjoy helping your coworkers, and be unintimidated by juggling multiple projects. This is a full time hourly position in our San Mateo, CA office. WHAT YOU'LL BE DOING Manage all Windows and macOS desktops and laptops in our San Mateo, Raleigh, and Harrisonburg offices Assist in the deployment, maintenance, and support of all software, hardware, and operating systems Assist with onboarding by setting up new accounts and hardware...

IXL Learning, a leading edtech company with products used by 14 million students worldwide, is seeking a Quality Assurance Analyst who has a passion for technology and education to help ensure we deliver the highest quality features and updates to our extremely successful educational products. We find it immensely satisfying to develop products that impact the lives of millions, and we are eager to have you join our team. This is a full time position with a hybrid schedule in our San Mateo, CA office. WHAT YOU'LL BE DOING Review business requirements and develop test plans, test cases, test estimations, and test execution reports Perform functionality, regression, integration, UI, smoke, exploratory, stress and performance testing Manage all communications related to QA status on a daily basis and report potential risks during all stages of development lifecycle Work closely with development and product teams to resolve any issues that arise out of the testing process...

IXL Learning, a leading edtech company with products used by 14 million students worldwide, is seeking a Security Analyst to join our growing team. In this role, you will recommend security solutions, advise on systems and application-level security configurations and investigate/mitigate security risks. This position will participate in risk assessments, and incident response and play a key role in our growing security team. This is a full time position with a hybrid work schedule of 3+ days per week in our San Mateo, CA office. WHAT YOU'LL BE DOING Maintenance of cybersecurity management systems, documentation, standards, and processes to ensure the operating environment is compliant with company policies and requirements Prepare and present accurate and timely information in response to audits and regulatory exams Supports team members on risk management requests and provides subject matter expertise Lead the threat intelligence efforts to aggregate security...

Title: Consulting Behavior Analyst - Fee for Service Reports to: ABA Coordinator Job Description: SEEM Collaborative is seeking an additional member for our team. The candidate will work in a highly productive, supportive and collaborative environment alongside other full time and per-diem BCBAs. The ABA Consultation Department provides behavior analytic services through referrals from public schools. Services provided include both school and home based consultation services, school and home based assessments and school based professional development trainings. Ideal candidates will be able to work a flexible schedule to accommodate case needs after school. Qualifications: Ideal candidate will have at least 3 years work experience in an educational setting and minimally 1 year experience as a BCBA overseeing behavior analytic services in a relevant field of education. Candidate must be a Board Certified Behavior Analyst (BCBA) in good standing with the Behavior Analysis...

IXL Learning, a leading edtech company with software products used by over 14 million students worldwide, is seeking an upbeat, customer-focused, and analytical individual to join our customer support team for our Wyzant product. As a customer support representative, you will be part of a small team responsible for managing relationships and providing service to existing and prospective tutors, parents and students. This is a full time position with a hybrid work schedule in our Chicago, IL office. WHAT YOU'LL BE DOING Provide product and technical support as part of an exceptional, full life cycle customer experience via multi-channel support (phone, email and chat) Anticipate customer needs and go above and beyond to ensure an efficient, seamless customer experience Strive for first-contact resolution with each interaction. Manage customer information in Zendesk during and after each correspondence Resolve complex and heightened user concerns with a positivity and...

IXL Learning, a leading edtech company with products used by over 14 million students worldwide, is currently looking for a self-motivated Database Administrator to join our team. In this role, you'll be working with our Systems and Database team to improve our existing database infrastructure. You will join a team focused on our database's reliability and performance. The ideal candidate should love experimenting with new technologies, enjoy being part of a team, and be unintimidated by juggling multiple projects. This is a remote full time position for candidates in the United States only. WHAT YOU'LL BE DOING Administration of PostgreSQL, MySQL and MongoDB databases throughout the development and production lifecycles Develop and maintain processes for optimizing database security and standards Manage backup, replication, and disaster recovery functions for the database environments Monitors performance issues on all production and non-production databases (as...