Sep 13, 2021

Director of College Persistence (Immediate Opening)

  • IDEA Public Schools
  • Weslaco, TX, USA
Executive Leadership

Job Description

Position at IDEA Public Schools

About IDEA Public Schools:

At IDEA Public Schools, we believe in college for ALL and we are committed to ensuring that all our students graduate from college. IDEA Public Schools has grown from a small school to the fastest-growing network of tuition-free Pre-K-12 public charter schools in the United States sending 100% of our students to college. 50% of our students graduate from college in 6 years - that's 3 times the national rate for students in our communities!

IDEA was founded in 2000 as a single school with 150 students in the Rio Grande Valley. When interest exceeded building capacity, to meet the demands, IDEA's co-founders committed to serving more students in the Rio Grande Valley of Texas and beyond. We now serve over 65,000 students across Texas and Louisiana. Be on the lookout for IDEA schools opening near you-with continued growth in our current regions and new launches in Tampa Bay, FL (2021), and Jacksonville, FL (2022)!

When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.

To learn more about IDEA, check out this video .

Role Mission: College Persistence work at IDEA Public Schools delivers on the organization's mission of becoming the number one producer of low-income college graduates in Texas by supporting our IDEA graduates to ensure students' success to and through college. The work of the Alumni Affairs: College Persistence team is to create college graduation and re-enrollment supports for students, staff, and alumni at IDEA Public Schools in pursuit of this mission.

The Director of Alumni Affairs College Persistence coach es and develop s Managers of Alumni Affairs: College Persiste n ce , who build relationships with alumni and colleges and universities in Texas and across the Nation, supporting our students through to graduation from college. In this role, they focus on the onboarding, development, retention and career progression of Managers of Alumni Affairs as we believe that excellent coaching and support in higher education will help IDEA to achieve our mission of College for All. Thus, the Director of Alumni Affairs seeks to fully understand our alumni trajectory, along with building expertise around higher education and coaching, so as to better inform our support to and through college. In addition, the Director of Alumni Affairs College Persistence will share out key learnings and data from our work in matriculation, graduation and re-enrollment to improve our system's understanding of higher education and our graduates, informing the key work of K-12.


100% of the Class of 2022 matriculates to college (1700 + matriculating alumni)
  • Build a strategic plan for Pre-College Institute where EVERY recent alumnus of IDEA (1600+ alumni) is given the opportunity to engage with peers from across the network matriculating to the same college campus (or where not possible, regional connections are provided)
  • Deliver an effective PCI as noted by 90% participation of priority cohort students in one or more events, and with 75% participating in more than one summer session with their core group
  • Partner with campus based and regional leadership teams to ensure matriculation through providing strategies, connections to colleges and universities, and new information on weekly matriculation calls
  • Design and deliver trainings for DCCs on financial aid transition, ensuring our students have the skills and knowledge to navigate the financial aid process
  • Create innovative pathways to connect students from the Class of 2022 with alumni who are already in college and near completing to build motivation and self-efficacy through the process
  • Support students through summer bridge programming, partnering with Campus/Regional based team s to identify students who are concerned about matriculating to college and connect them to resources
  • Utilize data at the university to help students navigate hurdles (i.e. registration, FAFSA, etc )

85% of Freshmen (Class of 2021) persist to spring of Freshman year (1600 + Freshmen)
  • Utilize data to identify and analyze persistence trends, especially students who are on track to finishing with in 4 years , and highlight bright spots along with areas to growth
  • Manage and coach a team of persistence coaches who support alumni to complete persistence milestones (i.e. registering for spring coursework)
  • Create team structures and operational plans to support persistence work
  • Create data-driven strategies for managers to implement with their alumni, supporting on time graduation
  • Support managers through data systems such as Salesforce/Copilot and systems of communication such as Signal Vine, MyEmma , and Calendly

75% of Sophomores (Class of 2020) persist to fall of Sophomore year (1500 + Sophomores)
  • Design and lead a campaign to support students with appeals, financial aid, and GM5 process
  • Manage and coach a team of persistence coaches who support alumni to complete persistence milestones (i.e. FAFSA/TASFA completion)

  • Engage in a comprehensive data analysis to identify students to outreach based on data and fall outreach to enroll for summer courses
  • Manage persistence team to c reate sophomore summer melt plan to engage with priority students
  • Pilot behavioral nudges throughout freshmen year of college, helping students to persist
  • Provide Coach students to be more involved on campus, connecting them to campus resources and collaborating across cohort

6 0% of sophomores (Class of 2019) persist to the fall of junior year (1200+ Juniors)
  • Manage and coach a team of persistence coaches who support alumni to complete persistence milestones (i.e. FAFSA/TASFA completion, registration, degree audits )
  • Engage in a comprehensive data analysis to identify students to outreach based on continuous full time enrollment, part time enrollment or stop out status
  • Manage persistence team to c reate a robust re-enrollment campaign to ensure that alumni who have stopped out in advance of earning a degree have the opportunity and resources to re-enroll in the college of their choice
  • Set strategy for coaching continuum for students to be more involved on campus, connecting them to campus resources and collaborating across cohort

40% of sophomores enter junior year OTG for 4 year graduation
  • Develop and maintain accurate and up to date data trackers identifying current status of all persistence alumni 3500+ - special emphasis on class of 2019 (including but not limited to: factors which would impact students persistence and timely graduation)
  • Coach individual or groups of students monthly to ensure that students know what steps to take to ensure persistence and graduation(i.e. FAFSA, registration, academic probation, funding opportunities)
  • Analyze data sets, individual graduation plans, trends, and research to build a comprehensive plan for coaching students to 4 year graduation

Meet 100% of re-enrollment goal (identified by need to hit metrics above, typically 50+ students per year)
  • A nalyze data sets, individual graduation plans, and trends to identify which students would benefit from re-enrollment outreach (all student NOT graduated or enrolled will be identified in a group of: enroll at IDEA U, re-enroll to original college, or re-enroll in new college of choice)
  • Maintain a s trategic partnership with IDEA U to enroll students who would benefit from services provided through this method (provide data, historic information on students, and contact information)
  • Manage and coach persistence coaches t o ou treach stopped out students to let them know about resources, manager availability, and steps to re-enroll
  • Build a communication plan to Promote re-enrollment via social media, the Hub, and cascade messages about re-enrollment campaign
We look for Team and Family who embody the following values and characteristics:
  • Believes and is committed to our mission and being an agent of change: that all students are capable of getting to and through college
  • Has demonstrated effective outcomes and results, and wants to be held accountable for them
  • Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly
  • Works with urgency and purpose to drive student outcomes
  • Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change
  • Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
  • Works through silos and forges strong cross-departmental relationships in order to achieve outcomes
  • We believe in education as a profession and hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students.

Supervisory Responsibilities
  • Direct management of at least 2 Managers of Alumni Affairs
  • Management of Alumni Affairs- College Persistence Budget

  • Belief that a college education is possible for all children and our mission is to support students through college towards on-time graduation.
  • Problem solve, think strategically and manage conflicts
  • Manage and develop coaches to support students in higher education
  • Analyze and strategize with data to drive towards results
  • Prepare reports and analysis for senior management
  • Ability to work through high levels of ambiguity and rigorous challenge
  • Strong relationship builder, with varied stake-holders
  • Ability to persuade and influence others
  • Strong work ethic and a drive to do whatever it takes
  • Desire to learn and increase effectiveness continually
  • Openness to observation and feedback

  • Education: Bachelor's degree, aster's degree preferred
  • Experience: 5+ years exemplary teaching experience or coaching/advising students, preferably at IDEA Public Schools; prior experience managing teams of coaches or teachers preferred
  • Licenses or Certifications (if applicable): Salesforce Administration certification preferred

Knowledge and Skills:
  • Deep understanding of college admission and retention processes at a variety of universities
  • Experience, or understanding utilizing college support systems on campus
  • Familiarity with higher education processes, including financial aid, student services, and academic advising
  • Demonstrated leadership and management skills
  • Coaching or advising students in higher education settings
  • Understanding of Microsoft Office applications, especially Excel or other data analytics software (Salesforce, etc.)
  • Data analysis


Salaries for people entering this role typically start between $73,900 and $90,200, commensurate with relevant qualifications and experience. This role is also eligible for a performance bonus based on individual and organization goal attainment.

IDEA Public Schools does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization's compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact IDEA Human Resources at (956) 377-8000.

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