Nov 16, 2023

CWC East Valley: School Operations Manager (SOM)

  • Citizens of the World Los Angeles
  • Los Angeles, CA, USA
Full-time Education

Job Description

Job Title: School Operations Manager

Reports to: Principal

Employment Type: Full Time

Fair Labor Standards Act Status: Exempt

Work Class: Classified

Organization Overview

The mission of Citizens of the World Los Angeles (CWC LA) is to provide a socio-economically, culturally, and racially diverse community of students in Los Angeles with an intellectually challenging, experiential learning environment that develops each student's confidence, potential, and individual responsibility as citizens of the world. CWC schools:

  • Service a socioeconomically, culturally, and racially diverse community;
  • Develop students' social and emotional skills to prepare them to become citizens of the world in an ever-changing future; and
  • Promote academic rigor through a constructivist, project-based learning approach, to support and develop children's natural intellectual curiosity

CWC LA has a Regional Support Office that supports all CWC LA schools. We work with our network partners at Citizens of the World Charter Schools (CWC Schools), linking the schools in Los Angeles to CWC schools in other parts of the country.

Our core values are embraced by the entire community:

  • Excellence: we demand lasting quality
  • Diversity: we are better and stronger because of our differences
  • Authenticity: we are our true selves in this work, and we are candid
  • Community: we care deeply about people. We share and build partnerships. We celebrate, laugh, and seek joy, even in the tough times
  • Change: we welcome the unknown, embracing the unexpected and new. We adapt to meet the ever-changing times. We find new ways.

Position Overview

The School Operations Manager is the operational leader of the school and will support the school with developing, implementing, and maintaining strong systems and processes to enable excellent teaching and learning. Your responsibilities will include Finance & Purchasing, the School Nutrition Program, Facilities, Student Health and Safety, State and Federal Compliance and Fundraising. You will report to the Principal, manage school operations team members and work closely with the Regional Support Office (RSO) and our charter school back office provider Excellent Education Development (ExED).

Essential Responsibilities

The School Operations Manager's responsibilities include:

Team Management:

  • Manage school operations team, including front office, janitorial, and meal service staff members
  • Set both performance and development goals for the school operations team members
  • Collaborate with the broader CWC school operations staff and learning community, including other School Operations Managers across the region, to drive operational best practices across the region

Finance and Purchasing:

  • Lead procurement and purchasing for the school including placing orders, inventorying items received and handling returns/exchanges.
  • Manage cash receipts, deposits, payroll, staff reimbursement forms and teacher budget tracking
  • Coordinate with the RSO and ExED to ensure effective implementation of financial policies
  • Provide assistance to the Principal with budget management
  • Manage school-based fundraising initiatives in partnership with Regional Development Team and parent volunteers

Employee Onboarding and Vendor Management:

  • Collect, process, and file W-9s, agreements/contracts, certificate of insurance (COI), and vendor certifications for school vendors
  • Lead new hire HR on-boarding process at school site

School Nutrition Program:

  • Manage the School Nutrition Program, including overseeing servers, coordinating with meal vendor, ensuring compliance, conducting monthly food safety audits and ensuring meal program financial health with support from school operations team


  • Manage routine maintenance requests for the school, ensuring maintenance, janitorial and pest control services are properly carried out
  • Oversee the upkeep of the school's facilities with support and guidance from the RSO

Student Health and Safety:

  • Manage school safety processes and compliance, including supporting with administering trainings, coordinating drills and safety audits
  • Act as the liaison with the Fire Department
  • Partner with the RSO and School Leadership Team to respond to emergencies

Event Planning & Coordination:

  • Coordinate with bus companies for regular and field trip transportation
  • Provide logistical support for school events and activities as needed

Student Information System & Compliance:

  • Ensure state and federal compliance requirements are completed on time
  • Oversee and ensure data systems and platforms are maintained with accuracy and integrity, including student files
  • Other duties as assigned


  • Bachelor's degree or equivalent experience required
  • Minimum of 2 years' relevant work experience
  • Prior experience within a school setting and/or working with students is preferred
  • Ability to build relationships with school administration, CWC LA school operation teams, and other key stakeholders with a focus on collaboration
  • Strong analytical, critical thinking and creative problem solving skills
  • Maintain outstanding attention to detail and willingness to get the job done
  • Communicate and interact effectively with multiple stakeholders (written and verbal)
  • Strong commitment to customer service
  • Exhibit strong organizational, planning/project management and implementation skills
  • Ability to work independently and with a team
  • Adaptability and flexibility
  • Experience working in a fast-paced environment
  • Exercise discretion in the dissemination of information - student, family and staff.
  • Travel, as needed, for professional development opportunities
  • Understanding of computer software programs including Microsoft Office (Word, Excel, PowerPoint) and willingness to learn new software programs
  • Fluency in writing and speaking Spanish and/or Korean (preferred)

Compensation and Benefits
  • Salary range: $65,000-$80,000
  • Generous time off (7 annual sick days, 3 annual personal days, 20 annual accrued vacation days, winter holidays org-wide shutdown, plus ~15 additional holidays)
  • 403b retirement plan or CalSTRS for applicable roles
  • Generous employer contributions toward healthcare premiums for employees and dependents$50,000 employer-paid life insurance policyVoluntary life, accident, and critical illness insurance
    • A variety of medical HMO and PPO plan options (Anthem, HealthNet, Kaiser, United Healthcare)
  • Voluntary health and dependent care flex spending accounts (FSA)

We are an Equal Opportunity Employer, and, as an organization serving a diverse group of students, we work to reflect this diversity in our staff as well.


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