CA: Black Student Success Program Manager

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OPPORTUNITY
The Black Student Success Program Manager is a Central Office position and will work under the leadership of the Senior Director of African American Achievement and Equity to build a robust program of support to ensure Black scholars are prepared for success in college, leadership, and life.

The Program Manager will lead a team of school-based Black Student Success Advisors and support the development of systems, tools, curriculum and partnerships necessary to guide cohorts of Black high school students to and through college, utilizing their cultural capital to successfully navigate a variety of systems and institutions in high school and beyond.
The manager will create protocols for identifying cohort eligible students, assessing their needs, and implement supportive services and programming across site-based cohorts. In addition, the Program Manager will co-create and facilitate professional development to train Black Student Success Advisors and school personnel in the implementation of best practices in support of Black scholars. The Program Manager will cultivate relationships and develop partnerships with school sites, Central Office staff, community partners, and vendors to create opportunities for schools to link Black scholars and their families to engagement activities and services. The goal of the services will be to address academic and non-academic barriers to learning and expand opportunities to engage in college, leadership, and cultural life experiences.

The outcomes of the Black Student Success program will be measured by:
Cohort GPAs at 2.5+ by the end of their 11th grade year
Participation in dual enrollment courses
AP participation
Applying and enrolling in a best match colleges or universities
Black student cohort recruitment and retention
Parent participation rates

As a Central Office service to schools, our team values customer service to our schools and
students. As such, our team strives to be responsive to each school's unique and evolving needs. Our team is committed to data-driven continuous improvement which requires us to be nimble, flexible and willing to adapt. The Black Student Success Program Manager works year-round and is a grant-funded position ending on October 15, 2026.

ESSENTIAL RESPONSIBILITIES
Program Implementation
Provide data-driven strategic leadership to a team of Black Student Success Advisors who provide direct services to cohorts of Black scholars. Duties include but are not limited to:
* Hiring, training and onboarding Black Student Success Advisors (BSSA)
* Managing a team of direct reports including ongoing coaching, Black Student Success Advisors (BSSA) team development and program monitoring
* Tracking and monitoring service delivery, including data analysis to determine impact on students and schools

Support Program Development
In collaboration with the Senior Director of African American Achievement and Equity, develop a suite of comprehensive program tools and resources to guide school staff and Black Student Success Advisors in providing programmatic supports to cohort students in collaboration with school site leadership
Develop and maintain data driven cohort participation requirements and recruitment protocols to identify cohort students each year
Develop and monitor data systems for tracking leading and lagging indicators of cohort progress including GPA, attendance, ELA/Math proficiency, cohort retention and social emotional screener results as well as college application and acceptance rates
Coordinate with Central Office communications and operations team to develop collateral to promote awareness of program and services in order to meet cohort retention and recruitment targets
Co-plan and facilitate ongoing central office interdepartmental collaboration with counseling and college persistence team, curriculum team, data and analytics, operations, and communications as necessary to ensure seamless of integration of existing services into the programs design and operation
Establish external partnerships to expand cohort opportunities and interventions as necessary to meet program objectives
Coordinate the ongoing development of cohort advisory curriculum and extracurricular activities
Develop and curate a menu of resources available to a variety of stakeholders on how to support Black student achievement, wellness and cultural capital

Training and Development
Develop and facilitate training for Black Student Success Advisors necessary to for them to provide cohort support and meet program objectives
Provide training to participating cohort schools staff on best practices to amplify cohort students cultural assets and meet their social and academic needs

Ongoing Development and Growth
Attend and participate in Central Office African American Achievement team meetings and participate in one-on-one coaching
Attend professional development opportunities, focused on assessing the impact of the program and responding to data

Organizational Support
Support with programming and support for all Black scholars at GDPSC
Participate in other events aimed at promoting or developing GDPSC and its schools
Perform other duties as assigned

QUALIFICATIONS
As an ideal candidate, you:

have a bachelor's degree in school counseling, education, or related field (required)
have a valid CA PPS or teaching credential (required); an Administrative credential is a plus
have at least five years of experience working in education or youth-services
possess knowledge of strategies that support academic, social, and collegiate excellence for Black scholars and amplify their cultural capital in high school and beyond
are a systems thinker, capable of translating programmatic vision into tangible tools and resources for Black scholars
possess strong analytical skills with an ability to use data to drive programmatic decision-making
are a leader who can provide clear, strategic direction to a team of direct reports who will be providing direct service to students across multiple schools and who can work in coordination with multiple stakeholders to problem-solve
are a self-starter who can work independently but who is willing to ask clarifying questions and proactively seek support when needed
have excellent interpersonal skills with an ability to build and maintain strong positive relationships with scholars, families, school staff, partners as well as Central Office staff members
possess excellent communication skills with an ability to write and speak clearly and effectively
are detail-oriented with impeccable organizational skills which allow for a high-level of execution and follow through, including an ability to track complex tasks and see them through to completion
can demonstrate a deep commitment to continuous improvement including an openness to coaching from managers and other team members and a drive to learn and grow.
have a desire to work on a team which values a passion for excellence, personal responsibility and accountability, is willing to go above and beyond to pursue results for scholars, yet is flexible and meets stakeholders where they are at
are fluent in MS Office Word/Docs, Excel/Sheets, PowerPoint/Slides, and Outlook
are dependable, humble, have a sense of humor and a rock-solid commitment to Green Dot's mission and the communities we serve
will need to pass a TB test and background check at time of offer
will need to be fully vaccinated against COVID-19 (submission of proof of vaccination will be required)

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to perform the job.

COMPENSATION
The starting salary for this position is $104,000-$117,000, based on education and experience. The Black Student Success Program Manager is a grant-funded position ending on October 15, 2026.

In addition, if hired by December 31, 2023, this position qualifies for a one-time $5,000 signing bonus, paid in two installments after months 6 and 12 of employment (subject to change).

Green Dot also offers one of the most robust and comprehensive benefits packages in the industry (for both you and your dependents):

PPO, EPO and HMO choices for medical, dental and vision (visit https://www.mygreendotbenefits.com/ for more information).
Employee Assistance Program (100% employer-paid)
Life and AD&D Insurance (100% employer-paid)
Optional Term Life & AD&D Insurance
Short- and Long-Term Disability Insurance (100% employer-paid)
Flexible Spending Accounts (health and dependent care)
Monthly parking for Central Office-based employees (100% employer-paid)
Wellness programs and resources
Financial planning/coaching access
Optional non-matching 401(k) plan
State Teachers Retirement System (STRS) if eligible, with both employee and employer contributions
Potential for remote work opportunities (occasional or on-going)
Potential for annual performance-based compensation increases
Potential for annual bonuses
Potential for stipend work opportunities
Approved family care and/or medical leave (unpaid)

Green Dot also offers generous paid time off for an overall work-life balance, while giving employees the opportunity to impact a growing, mission-driven organization that is committed to the success of all students:

10 days of paid time off during the school year for personal illness/injury (a portion of which may be used for personal necessity)
15 days (minimum) of paid time off each year for our Winter and Spring breaks* (which include the Christmas and New Year's holidays), as well as an additional 10 annual paid holidays (MLK Day, President's Day, Cesar Chavez Day, Memorial Day, Juneteenth, July 4th, Labor Day, Veteran's Day, Thanksgiving Day and Day after Thanksgiving)
3-5 days of paid bereavement leave (if needed)

*May be adjusted annually

Only those applicants chosen for an interview will be contacted and we hire on a rolling basis.

Green Dot California Central Office, Los Angeles, CA