May 03, 2021

Support Specialist for EPCE

$45,157 - $59,472 yearly
  • Texas Education Agency
  • Austin, TX, USA
Full-time Administrative Other

Job Description

MISSION: The Texas Education Agency (TEA) will improve outcomes for all public-school students in the state by providing leadership, guidance, and support to school systems.

POSITION OVERVIEW: The Support Specialist for Educator Certification, Preparation, and Enforcement (EPCE) shapes the future of educator effectiveness by supporting the Associate Commissioner for EPCE and senior staff in work related to the State Board for Educator Certification (SBEC). The support specialist coordinates crucial communications with department and agency staff, the SBEC, and stakeholders, including formal complaints and commissioner’s correspondence, and State Board of Education (SBOE) first and second communication letters. It also provides advanced administrative operations for EPCE and the SBEC, including scheduling, travel, budget preparation and oversight, and website management. This position reports to the Director of Policy Development and SBEC Support.   

Please note that a resume and tailored cover letter are required attachments for applying to this position. Incomplete applications will not be considered.

Additionally, please be sure to respond to the short answer prompts found in the supplemental questions. These responses should be added in a separate Word or PDF document in the attachments section of the application.


  • Planning and Coordination: Drafts and maintains a departmental calendar of all SBEC-related activities, rules, and functions; coordinates internal and external activities across departments in the agency regarding SBEC-related issues.
  • Stakeholder Engagement: Supports staff in organizing and coordinating stakeholder engagement opportunities related to educator preparation and certification.
  • Inquiries and Correspondence: Oversees tracking system for and organizes timely completion of division correspondence, complaints, public information requests, and SBEC-related legislation.
  • SBEC Logistical Support: Prepares SBEC agenda materials, minutes, and provides all necessary logistics for SBEC meetings; prepares correspondence and agenda items related to SBEC rules for the State Board of Education (SBOE).
  • Administrative Operations: Provides administrative support to the Associate Commission and ensures division staff members have resources necessary to perform daily functions. Assists the department with budget planning and tracking and performs purchasing functions.




Education: Graduation from an accredited four-year college or university.

Experience: At least two (2) years of experience in performing office support functions and maintaining a budget, preferably in an executive setting. Five (5) years of experience is preferred. Proficiency in Microsoft Excel and Microsoft access is preferred. Familiarity with web accessibility and other web-related policies preferred. 

Substitutions: Education and experience may substitute for one another on a year-for-year basis.

  • Share the belief that all Texas students can achieve at high levels and are able to succeed in college, career, or the military.
  • Meticulous attention to detail with an ability to produce quality work in a dynamic environment.
  • Excellent written and oral communication skills; ability to adapt communication across the agency and to a variety of audiences.
  • Strong prioritization, time management, and organizational skills; ability to work on multiple projects at the same time and work constructively as part of a team.
  • Develop and implement processes and systems for efficient operations.
  • Identify and independently solve problems.
  • Work under intense time pressure with competing priorities.
  • Ability to manage office budget and business functions with focus on continuous improvement.
  • Capacity to review plans, documents, and drafts and provide high-quality feedback both verbally and in writing.
  • Effective and appropriate use of technology with virtual meetings and in Microsoft Office Suite (Microsoft Word, Excel, PowerPoint, and Outlook).
  • Skill in long-term planning and tracking progress; experience in maintaining databases and tracking systems.
  • Strong editing and proofreading skills.
  • Highly skilled in developing and maintaining effective working relationships with a variety of individuals and groups, internal and external to TEA.
  • A positive attitude and professional demeanor to support colleagues in achieving division goals.
  • A desire to self-reflect and continuously improve.
  • Ability to engage in a collaborative, results-oriented team environment. 

As an equal opportunity employer, we hire without consideration to race, religion, color, national origin, age, sex, disability, or veteran status, unless an applicant is entitled to the veteran’s preference.

Additional Military Crosswalk (occupational specialty code) information can be accessed here.

This position requires the applicant to meet Agency standards and criteria which may include passing a pre-employment criminal background check, prior to being offered employment by the Agency.

No phone calls or emails, please. Due to the high volume of applications, we do not accept telephone calls and cannot reply to all email inquiries. Only candidates selected for interview will be contacted.

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