Aug 03, 2021

Chief Operating Officer (Immediate Opening)

  • IDEA Public Schools
  • Weslaco, TX, USA
Executive Leadership

Job Description

Position at IDEA Public Schools

Who We Are - About IDEA Public Schools :

At IDEA Public Schools, we believe in college for ALL and we are committed to ensuring that all our students graduate from college. IDEA Public Schools has grown from a small school to a network of 137 tuition-free Pre-K-12 public charter schools sending 100% of our students to college. 50% of our students graduate from college in 6 years - that's 3 times the national rate for students in our communities!

IDEA was founded in 2000 with 150 students in the Rio Grande Valley. When interest exceeded building capacity, to meet the demand, IDEA's co-founders committed to serving more students in the Rio Grande Valley of Texas and beyond. We now serve over 75,000 students across Texas , Louisiana, and Florida. Be on the lookout for IDEA schools opening near you-with continued growth in our current regions and new launches in Jacksonville, FL and Cincinnati, OH in 2022 !

When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.

Role Mission: The Chief Operating Officer (COO) reports directly to the Chief Executive Officer and serves as a key member of the senior leadership team. The COO is responsible for achieving operational excellence and maximum efficiency at every school across our network. The COO works to ensure all functional areas under his/her supervision minimize or eliminate operational obstacles that could prevent teachers and school leaders from focusing on instruction. These functional areas include student recruitment, enrollment, transportation, health services, facility maintenance, construction, child nutrition, school safety, and front office management. S/he will set the vision and strategy for all areas of operations to meet or exceed expectations, maintain financial strength, support our organizational culture with high student persistence and staff retention, and help us achieve our ambitious growth plans. We are looking for a seasoned leader who has a track record of achieving results with large teams and in complex organizations.

What You'll Do -- Accountabilities
Ensures 100% of schools are fully enrolled by the first day of school
  • Through management of the enrollment function, develops student recruitment strategy and monitors execution efforts that target families with school-aged children within the 3-mile radius immediately surrounding each school
  • Ensures each IDEA school builds a robust waiting list by actively managing student recruitment strategy on a per region and a per school basis
  • Creates programmatic initiatives to ensure all new families are effectively on-boarded beginning with Welcome to IDEA in partnership with the Student Performance & Advocacy team
  • Works with legal counsel to monitor compliance of all federal and state student registration requirements throughout the enrollment process

Meets (or exceeds) an Average Daily Attendance (ADA) of 97.5% Across the Network
  • Responsible for leading policy related changes and/or new initiatives that require system-wide shifts in our approach to ADA management
  • Through supervision of the VP of Regional Operations and in partnership with the Chief Information Officer, works with our regional Executive Directors to mentor and support Regional Directors of Operations (RDOs), Assistant
  • Principals of Operations (APOs), SIS Coordinators and Registrars on ADA best practices, analysis and tracking mechanisms to ensure effective monitoring of progress toward goals (PTGs)
  • Works with legal counsel to monitor compliance with all federal and state ADA guidelines; actively monitors the execution of ongoing ADA audits

Leads schools in operation goals in accordance with IDEA's growth plans
  • Through supervision of the VP of Facilities and Construction, oversees all construction related projects (new, second phase, existing school facility improvement and expansion, and installation of modular units) to deliver timely, quality, cost-effective facilities in time for school openings each year
  • Manages the VP of Facilities and Construction to lead CapEx (capital expenditure) facility improvement efforts from approval to execution by working with regional and school level personnel to conduct master planning, identify projects, determine costs, and manage the construction process
  • Works with the Business Office to identify funding sources for all new construction
  • Through supervision of the enrollment and school launch functions, drives all Beginning of Year (BOY) cross-functional efforts to ensure all schools are set up for success by the first day of school

Achieves operational and financial excellence in auxiliary services and other operations
  • Through supervision of the VP of Auxiliary Services, provides strategic and tactical leadership in the areas of Transportation, Child Nutrition (CNP), Facilities Maintenance, and Health Services
  • Manages the VP of Auxiliary Services to monitor the management of Transportation and CNP teams at each campus to provide best-in-class customer service, while achieving operational efficiency and financial targets
  • Manages the VP of Auxiliary Services and the VP of Facilities and Construction to matrix manage Certified Nurse Assistants (CNAs) and Facility Managers by providing technical training, ongoing support, and by building the capacity of their managers (APOs) to oversee their work effectively
  • Ensures IDEA is proactively identifying school safety risks and strategizing to pre-empt them

We look for Team and Family who embody the followingvaluesand characteristics:
  • Lives and exemplifies IDEA's core values
  • Believes and is committed to our missionand being an agent of change: that all studentsare capable of gettingto and through college
  • Has demonstrated effectiveoutcomes and results, and wants to be held accountable for them
  • Has a propensity for action, willing to make mistakes by doing in order to learn and improvequickly
  • Works with urgency and purpose to drive student outcomes
  • Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change
  • Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
  • Works through silos and forges strong cross-departmental relationshipsin order toachieve outcomes
  • We believe in education asa professionand hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students

Supervisory Responsibilities: Supervises the leaders of the campus and regional operations, auxiliary services, facilities & construction, and launch & enrollment teams.

What You Bring -

  • Mission-fit - you deeply believe College For All Students is possible and work to make it reality year-in and year-out
  • Proven leadership - you are willing to roll up your sleeves and dig into the work, whether that means recruiting students, volunteering at a clinic, or welcoming families, you are visible engaging with IDEA families and staff
  • Passionate about goals, results, and achievement - goals matter and you push yourself, your team, and the organization to achieve results in support of IDEA's vision to become the nation's top producer of college graduates
  • Honesty & integrity - you do not cut corners ethically; you earn trust and maintain confidence; you do what is right, not just what is politically expedient; you speak plainly and truthfully
  • Equity-driven for students and staff - you analyze across multiple lines of difference to ensure equity and advocate for the under-served and least likely to promote themselves
  • Empathetic communicator - you have high emotional intelligence and use it to listen deeply and learn about what is said and not said; you communicate effectively with a broad range of stakeholders and in a variety of media
  • Intuitive & visionary - you effectively anticipate shifts in the landscape and guide IDEA to meet new and unexpected challenges by innovating and by taking calculated risks
  • Believe and engage in a culture of feedback - iron sharpens iron; you readily give, receive, and implement feedback from peers, team members, other departments, and the field
  • Modela growth mindset, continuous learning, andcross-cultural agility - authentic self-reflection and self-awareness are central to who you are, and you utilize these skills to shape a culture of diversity, equity, and inclusion
  • Exemplary manager - youset clear expectations, manage your team to deliver results, and hold others accountable for outcomes; you consistently coach and develop your team members to maximize performance; you build strong team cultureand organizational health
  • Financial Acumen - you know your way around a balance sheet and understand how financials impact school operations and organizational success
  • Data Savvy - youconsistentlyanalyzedata to identify trends, draw conclusions, and prioritize actions that yield results and achieve goals

  • Education: Bachelor's degree required; master's degree in an aligned field, such as an MBA, preferred
  • Experience: At least 12 years of professional experience with at least 5 years of senior leadership experience and at least 5 years of experience leading multiple operations departments
  • Experience building systems at scale
  • Bilingual - Spanish preferred

  • Strong preference for a candidate living in or willing to relocate to one of IDEA's Texas regions, specifically the Rio Grande Valley, San Antonio, Austin, Dallas/Fort Worth, or Houston; lesser preference for living in one of IDEA's other regions

  • Up to 50% travel to IDEA schools and regions; travel requirements have cyclical ebbs and flows throughout the school year

What We Offer -

We offer competitive, performance-based compensation and a comprehensive benefits plan, covering the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Other benefits include dental and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, professional development, and a 403(b) plan. The generous vacation time includes one week at Thanksgiving, two weeks at Winter Break, one week at Spring Break, plus 15 PTO days per year and several long weekends. We also offer an inclusive environment where staff are encouraged to bring their whole selves to work every day. IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable.

To Apply

Please submit your application online through Jobvite. It's in your best interest to apply as soon as possible. It is recommended that you include a cover letter in your application addressing why you are interested in IDEA and how your experience has prepared you for this position.

IDEA Public Schools does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization's compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact IDEA Human Resources at (956) 377-8000.

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