Nov 29, 2023
As a project manager for the student information system (Focus), you will be a key member of our technology support team. You will play a crucial role in ensuring the smooth operation of our Student Information System, supporting the needs of our educators, staff, and students. Your work will directly impact the success of our district. Responsibilities: 1. Provide technical support to end-users, including teachers, administrators, and staff, regarding the Student Information System. 2. Assist with troubleshooting and resolving technical issues related to the SIS, both remotely and in person. 3. Collaborate with our IT team to escalate and prioritize technical problems and communicate progress to end-users. 4. Document and track support requests, resolutions, and frequently asked questions. 5. Develop and maintain knowledge resources for end-users to improve self-help options. 6. Provide training to end-users on using the SIS effectively and efficiently. 7. Stay updated...
TrulyHired
Tallahassee, FL, USA
Full-time